Insurtech Appsure has been implemented by US insurer Trawick International, representing the possible start of a global expansion.
The company’s automated high-tech travel claims system went live at the beginning of December after being adapted to integrate with the medical provider network and to medical repricing agents.
Appsure Director David Phipson said: “The level of sophistication and automation in our travel claims solution is really starting to be recognised.
“In Australia, we've had significant players come on to the platform. Now demonstrating that we can succeed in America with large clients like Trawick is a big step forward for us.”
Trawick had been using multiple platforms to process claims, but Phipson said its senior executives ‘immediately recognised the potential’ of Appsure’s full insurance lifestyle software platform. “It does everything from the online claims, adjudication – it has machine learning plug ins, all sorts of validations, does the payments, automatic communications, emails, integration to clients – it does the lot all in one platform,” he explained.