Italian airport chief warns EU border system still causing lengthy waits for travellers
Airport operators and airlines continue to raise concerns over the Entry/Exit System as border processing times remain significantly longer than before
20 Jul 2026
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Siân Yates
Safeture, Global 24 sign travel risk deal with Australian banking group
A major Australian banking group is strengthening employee travel safety and crisis response through a new risk management partnership combining technology and 24/7 operational support
20 Jul 2026
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Chloe Fox
Oman Air embeds travel insurance through Takaful Oman partnership
The airline has added locally underwritten travel cover to its booking journey, supported by international technology and assistance providers
19 Jul 2026
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Siân Yates
Arch expands employee benefits portfolio with annual travel insurance cover
The new group benefits offering reflects growing demand for year-round travel protection as insurers broaden workplace insurance programmes
18 Jul 2026
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Siân Yates
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July 2026
Issue
Welcome to your July issue! This month we look at how artificial intelligence solutions are changing the way in which travel risk information is gathered and communicated, plus we ask whether providers should do more to educate their customers, ensuring they understand the products they are buying and using them appropriately.
AI and the new travel risk intelligence cycle
AI is transforming travel risk management – from accelerating intelligence gathering and analysis to enabling more personalised traveller communications. Chloe Fox speaks with industry experts about the complex challenges this...
1 Jul 2026
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Chloe Fox
Educating travel insurance customers: whose job is it anyway?
Customer aversion to and confusion about travel insurance is a long-standing problem. While insurers continue to strive for increased simplicity, misunderstandings and frustrations persist. In conversation with Lauren Haigh, industry insiders...
1 Jul 2026
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Lauren Haigh
As world travel patterns change, insurers adapt
Milan Korcok examines global travel trends and how insurers are reacting
1 Jul 2026
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Milan Korcok
Industry Voice: The transformational power of AI in travel insurance
From data extraction to coverage determination, AI is reshaping how travel insurers serve customers at their most vulnerable moments, and the window for early advantage is narrowing, Roi Amir, CEO...
1 Jul 2026
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Roi Amir
Industry Voice: Why embedded insurance is becoming table stakes for travel companies
With travel disruption on the rise and customer expectations continuing to shift, Ross Sinclair, CEO of insurtech EIP, explores why embedded insurance is becoming a standard offering for travel agents...
1 Jul 2026
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Ross Sinclair
Industry Voice: Three countries, one tournament: the travel insurance challenges of the 2026 World Cup
Tim Riley, Managing Director of True Traveller and Chairman of UKTIA, tells ITIJ about hazards the FIFA World Cup travel might bring for UK football fans
1 Jul 2026
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Tim Riley
Interview: Tom Bishop, Sompo
Michelle Royle speaks with Tom Bishop, VP Head of Travel, A&H, at Sompo, about his new role, digitalisation, and putting the customer first
1 Jul 2026
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Michelle Royle
Interview: Cvete Koneska, International SOS
Cvete Koneska, Global Security Director, Information and Analysis, at International SOS, talks to Michelle Royle about geopolitical fragmentation, climate hazards, and technology risks
1 Jul 2026
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Michelle Royle
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Oman Air embeds travel insurance through Takaful Oman partnership
The airline has added locally underwritten travel cover to its booking journey, supported by international technology and assistance providers
19 Jul 2026
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Siân Yates
Arch expands employee benefits portfolio with annual travel insurance cover
The new group benefits offering reflects growing demand for year-round travel protection as insurers broaden workplace insurance programmes
18 Jul 2026
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Siân Yates
Eight sentenced over $1.2m travel insurance fraud scheme
The US case demonstrates the damage insider-enabled fraud can inflict on travel insurers, with more than $1.2 million lost through hundreds of fraudulent claims over five years
17 Jul 2026
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Chloe Fox
Peace of mind becomes a priority as more travellers protect their trips
As travel disruption risks grow, Allianz Partners’ latest research reveals how changing traveller priorities are shaping demand for flexible, supportive travel protection
17 Jul 2026
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Editorial Team
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Safeture, Global 24 sign travel risk deal with Australian banking group
A major Australian banking group is strengthening employee travel safety and crisis response through a new risk management partnership combining technology and 24/7 operational support
20 Jul 2026
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Chloe Fox
Malayan Insurance partners with Atome Financial
The partnership will see Malayan’s insurance plans offered to Atome customers via the latter’s app
9 Jul 2026
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Oliver Cuenca
ING partners with embedded insurance specialist bolttech
The arrangement will utilise ING’s existing networks to offer insurance coverage to customers
3 Jul 2026
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Oliver Cuenca
Collinson partners with Holiday Extras to offer parametric coverage
The insurer will offer travel coverage to Holiday Extras customers both as a standalone product and as part of the booking process for other services
10 Jun 2026
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Oliver Cuenca
May 2026
Issue
A whirlwind tour of the top medical tourism destinations in this issue encompasses Latin America, South Korea and India – each diverse region and nation appealing to different demographics and with different specialities for those seeking specific care. In-depth analysis from industry experts highlights growth opportunities in the global healthcare sector – so dive in to the latest edition of IH&H for all the latest industry trends.
Patients without borders
Global travel has rebounded from its pandemic slump – and medical tourism is no exception. IH&H explores the top destinations for cross-border care, and the treatments patients are seeking
1 May 2026
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Editorial Team
Canadian patients look abroad for healthcare relief
Milan Korcock shares details about Canadians bypassing domestic waiting lists and heading abroad for care, exploring why the trend is accelerating, which treatments are most affected, and how insurers are...
1 May 2026
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Milan Korcok
South Korea’s medical tourism surge
Chloe Fox speaks to industry experts about South Korea’s rise as a medical tourism hub, the global demand for K-beauty and advanced treatments, and the patient-focused services shaping the sector’s...
1 May 2026
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Chloe Fox
Singapore’s IPMI shift: a blueprint for Southeast Asia’s healthcare future
Singapore’s regulatory adjustments, provider-payer collaboration, and emphasis on transparency offer practical lessons for healthcare systems in Thailand, Malaysia, Indonesia, and Vietnam as they navigate rapid private healthcare growth, medical inflation, and...
1 May 2026
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Lauren Haigh
A passage to India
For the citizens of India, and many expats, public healthcare provision can vary wildly depending on where they are. But what does the private healthcare landscape look like – particularly...
1 May 2026
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Stefan Mohamed
Safe and responsible adoption of AI in healthcare
David Qu explores how AI is transforming global healthcare, from patient care to drug discovery, while addressing data, bias, privacy, and ethical challenges
1 May 2026
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Editorial Team
From cash pay to covered benefit: the rise of stem cell therapy in insurance
Jonathan Edelheit, CEO of Healthcare Revolution and Co-Founder and CEO of the Medical Tourism Association, shares how regenerative medicine is now sufficiently mainstream that insurers are changing their benefits structure...
1 May 2026
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Jonathan Edelheit
UK wealth moves signal global shift in premium healthcare demand
Karim Idilby, Chief Growth Officer, AXA Global Healthcare, discusses shifting global wealth migration, the policy forces driving talent mobility, and evolving expectations for international healthcare
1 May 2026
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Karim Idilby
One in three businesses fail to prioritise overseas employee wellbeing, says Everywhen
New research from Everywhen suggests many employers are concerned about overseas staff wellbeing but are failing to make employee health a priority, risking assignment success
20 Jul 2026
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Editorial Team
Italian airport chief warns EU border system still causing lengthy waits for travellers
Airport operators and airlines continue to raise concerns over the Entry/Exit System as border processing times remain significantly longer than before
20 Jul 2026
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Siân Yates
Earthquake near New Zealand tourist hub briefly triggers tsunami warning
The magnitude-5.9 quake struck near Fiordland, prompting coastal warnings before authorities ruled out a wider tsunami threat
16 Jul 2026
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Editorial Team
Gatwick runway closure triggers flight diversions and fuel emergencies
A British Airways aircraft fault closed the London airport’s only active runway, triggering diversions and delays
16 Jul 2026
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Chloe Fox
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Cuba and Mexico launch new multi-destination tourism routes
The new tourism partnership highlights growing demand for cross-border travel insurance solutions covering medical emergencies, healthcare access, and repatriation across multiple destinations
15 Jul 2026
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Chloe Fox
UK–Switzerland trade deal to speed business travel and boost services exports
A new UK–Switzerland agreement introduces smoother border access and expanded mobility provisions for business travellers alongside wider services trade reforms
14 Jul 2026
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Chloe Fox
Hamad International Airport launches biometric journey with Qatar Airways and SITA
The rollout highlights how biometric identity technology is reshaping international travel journeys, with implications for providers managing passenger risk, security, and digital customer experiences
14 Jul 2026
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Chloe Fox
Switzerland targets high-value travellers with new luxury tourism strategy
The Swiss national tourism board aims to attract longer-staying, higher-spending visitors as premium travel trends continue to expand globally
13 Jul 2026
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Siân Yates
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In memoriam: Dr Thomas Buchsein
Members of the Voyageur team and the wider aeromedical community reminisce about a valued member of our industry
8 Jul 2026
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Oliver Cuenca
Healix International announces three senior appointments
Healix has welcomed Stuart Smerdon, Mark Hegarty, and Lucia Montans to their new roles
8 Jul 2026
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Oliver Cuenca
ANV agrees acquisition of travel protection MGA Assured Underwriting Group
The deal would strengthen ANV’s position in the travel protection market as demand for insolvency and financial failure solutions continues to evolve
3 Jul 2026
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Siân Yates
True Traveller appoints new Head of Operations
Martin Warren previously served as an Account Manager at AXA Partners, where he worked for over 10 years
11 Jun 2026
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Oliver Cuenca