ITIC MEA 2023 | Fraud in MEA: what should insurers be on the lookout for?
Shauna Vistad, Senior Vice President Medical Investigation and Audit at Daman, spoke about the types of fraud that patients, healthcare providers and insurers in MEA should look out for
Dr Jewel Abraham of Burjeel Holdings, Dr Ahmed Monir of LGA Assistance, and Robin Ali from The Consilient Consultancy Limited,discussed the most effective ways for insurers for get…
Interview: Eve Jokel of Luz Saúde on Patient expectations
Mandy Langfield spoke to Eve Jokel, International Director at Luz Saúde about global healthcare systems, trends in the Portuguese system, and patient expectations
Interview: Dr Gene Delaune discusses both medical and military frontline experience
Dr Gene Delaune tells Megan Gaen about how his first-hand experiences of the emergency room and the warzone have aided his career in medical assistance and evacuation
ITIC UK 2023 | Meeting customers’ needs by understanding their behaviour
Andy Cook of AXA Health, David Parry of Finaccord and Jonathan Frankham of World Nomads discussed what customers really want and need from travel insurance providers