Oliver Cuenca interviewed Sasha Gainullin, CEO of battleface’s claims handling and assistance subsidiary Robin Assist, about his company’s first year and its future plans
Alex Wright examines the ways in which hospitals can become established centres of medical excellence, and asks experts how difficult it is to maintain a great reputation
Oliver Cuenca talks to representatives of the assistance sector about how they have managed the post-pandemic surge in demand from the cruise line industry
Interview: Dr Hala Zaid, Regional Director, ACCESS Health International
Healthcare management in MEA: Dr Hala Zaid speaks about her career, healthcare in the Middle East and Africa, and how it is affected by the Israel-Gaza conflict