Hospital Profile: Hospital da Luz Funchal

Hospital da Luz Funchal has already left its mark on Madeirans, who have made it their resource for their regular healthcare needs. And it will do the same for anyone visiting the island of Madeira as well. Hospital da Luz is a brand that stands out for the personalised support provided by its professionals, as well as the attention and care that is offered to each client and for the constant concern for the most effective response to each case.

Working in close collaboration with the Funchal hospital, the satellite clinics of Hospital da Luz Clínica do Caniço and Hospital da Luz Clínica da Carreira share the same mission and aim to meet the expectations of their local and international clients.

Proximity is, in healthcare, an essential value. Between those who need to be treated and those who receive and care for them, there should only be a distance of respect for each person’s individuality.

At all levels, from reception to the medical or nursing consultation offices, and from admissions to the imaging centre, as well as from the moment you walk through the operating room door or your room in the inpatient area, all those who need the services of Hospital da Luz in Madeira will experience the personalised attention and care from a team who know it is necessary to build trust.

The employees of Hospital da Luz Funchal – and HL Clínica do Caniço and HL Clínica da Carreira – have a mission: to serve each client as if they were unique, to treat each patient according to what should be the best clinical result for their situation, and to welcome each person as if they were a special guest in their homes.

Therefore, the range of clinical services offered by the Hospital de Luz units in Madeira must always exceed the demands of clinical competence as well as the best technology available in the service of healthcare. Regarding these characteristics, which are naturally fundamental in the provision of quality healthcare, the three Hospitals da Luz units in Madeira ensure an individualised response to each patient, ensuring that, before, during and after their stay, the client is accompanied by someone they know, every step of the way.

An island hospitality, that often helps, especially during an unexpected need to seek medical attention, interrupting life’s routines or a vacation. These units receive many international visitors, arriving by ship or plane, and speaking various languages, and are accustomed to working with insurers and assistance companies from all over the world in order to coordinate the case management so that the client can focus on their health.

Do you need to perform an imaging exam and complete clinical analyses?

At the Hospital da Luz in Madeira, we will seek to prevent customers from unnecessary and repeated visits to our services, seeking to schedule prescribed exams for the same day.

Do you need to access your doctor or make a more immediate consultation?

At Hospital da Luz Funchal we will try to schedule a video consultation quickly or convey your concern and urgency to your usual doctor.

Are you going to be admitted for surgery?

At Hospital da Luz Funchal you will have a private room and we will make your comfort our priority, with personalised service in terms of inpatient reception, nursing care and meal selection.

Are you a foreign customer?

The Hospital da Luz network in Madeira has International Patient Services dedicated to customers of other nationalities, such as English, French, German or Spanish, and additional resources at hand to work with dozens of different languages.

With consultations from various medical and surgical specialties, clinical analyses, imaging exams and other specialties; with operating room and medical and surgical hospitalisation; and with permanent service open between 8:00 am and 8:00 pm every day (except Sunday), Hospital da Luz Funchal also works in close connection with the infrastructures and professionals of Hospital da Luz Lisboa, when highly complex and differentiated care is needed.