AIA Singapore announces three leadership role changes

AIA Singapore, part of the life insurance company AIA Group, has announced three appointments within its business.

Irma Hadikusuma will be the Chief Marketing and Proposition Officer with effect from 1 December 2023, and Peter Lee has already started his new role as the Chief Technology Officer.

In her current role as Chief Product Proposition Officer, Hadikusuma has been instrumental in building innovative and customer centric solutions for AIA Singapore. Under her leadership, the integrated Marketing and Proposition function will promote AIA Singapore’s customer-focused agenda.

As AIA Singapore’s newly appointed Chief Technology Officer, Lee is responsible for developing and implementing cutting-edge technology strategies to realise AIA Singapore’s vision and business priorities as a leading life insurer.

Wong Sze Keed, Chief Executive Officer of AIA Singapore, said: “With both Peter and Irma’s appointments, I’m confident that AIA Singapore will continue to strengthen our focus on customer excellence and the way we use technology across our organisation to deliver the best service experience.”

Additionally, Melita Teo, currently Chief Customer and Digital Officer, will assume the role of Chief Executive Officer designate at AIA Philippines with effect from 1 December. She has been with AIA Singapore for over 22 years and will bring with her a wealth of experience to her new role as Chief Executive Officer at AIA Philippines. In her most recent role as Chief Customer and Digital Officer, Teo was instrumental in strengthening the Customer, Brand, Health, and Wellness propositions of AIA Singapore.

Wong added: “I would like to thank Melita for her leadership and service to AIA Singapore … She will be missed by everyone, and I would like to wish her every success in her new role.”