Industry Voice: The changing face of assistance for expatriate clients
As global expat communities diversify along with their typical destinations, assistance companies are adapting their offers to suit, says Natalya Butakova, CEO of AP Companies Global Solutions
Industry Voice: Combining people with technology can be incredibly powerful
Glen Marr, Director of Insurance Fraud & Financial Crime at PwC, speaks to ITIJ about innovative new tech for investigating fraud, and why AI is now part of all our…
Industry Voice: Managing AI responsibly in insurance
Artificial intelligence has game-changing potential for insurers, but those adopting it require a cohesive strategy in order to get the most out of it, argues Selim Cavanagh, Director of Insurance…
Industry Voice: Improving assistance for Spanish travellers
Irene García Saez, Deputy Chief Business Officer and Chief Data Officer at MAWDY, and Carlos Reolid García-Romeu, Deputy Technical Director at MAPFRE, talk about how technology is helping them better…
Ido Hertz, Vice President of Products for Pattern Insurance, speaks to Michelle Royle about how embedded insurance will make things easier for customers