The French healthcare, assistance and travel insurance market; how tech is transforming payments and claims; compliance with medical regulations when performing telemedicine consultations, and data security.

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In this issue

ITIJ Speaks with Ross Thompson - Covac Global

Interview: Ross Thompson, Founder and CEO, Covac Global

Our team sat down with Ross Thompson of Covac Global to discuss the history of the company, its future, and what all this means for travellers looking for protection for…

Travel insurance, assistance and healthcare in France

Mandy Langfield spoke to experts in insurance, assistance, healthcare provision and air medical transport to find out more about the challenges and opportunities within the French market

Technology aiding insurance payments

Mandy Langfield spoke to industry experts about the changes already taking place in the insurance industry as the increasing adoption of digital solutions enable better customer service and instant payments…

Using telehealth for cross-border care

Jane Collingwood identifies the challenges and opportunities facing insurers and their telehealth providers when it comes to offering services to customers who are in a different country to their clinicians

Meeting the needs of travel insurance customers

Graeme Trudgill, Executive Director of the British Insurance Brokers Association (BIBA), discusses the role that brokers can play in satisfying the demands of customers in today’s ever changing travel market

Network management and data security

Christoph Ullrich of ADAC discusses how regulatory requirements are changing how insurance and assistance providers must approach data security

Interview: ITIJ speaks with Ruben Rivero, Head of Travel Insurance, Chubb

Clara Bullock spoke to Ruben Rivero, Head of Travel Insurance at Chubb, about improving awareness around travel insurance, providing peace of mind for customers and his ideal travel destination

ITIJ Speaks with Mark Carney - Worldtrips

Interview: ITIJ speaks with Mark Carney, President & CEO of WorldTrips

Mark Carney, President & CEO, WorldTrips, spoke to Mandy Langfield about his career to date, changes he’s seen in the industry, and what companies can do better to meet customer…