In this issue:

Included in ITIJ this month are features on security in popular travel destinations, consolidation in the travel assistance sector, health onboard cruise ships, and the US travel insurance market, as well as the value of hospital accreditation.

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In this issue

Examination of the US travel insurance market

Lauren Haigh explores the current state of play in the US travel insurance market – including insurtech trends and Covid-19 industry recovery – and anticipates potential future patterns

Customer service is king in travel assistance

Angela Smith, Head of Proposition Development for Charles Taylor Assistance, explains how, in a world of ever-higher customer expectations, assistance providers can pre-empt complaints by optimising service

Consolidation in the travel insurance and assistance sector

The worldwide economic implications of the Covid-19 pandemic are significant and long lasting. In conversation with industry experts, Lauren Haigh explores the ongoing impact on the travel insurance and assistance…

ITIJ speaks with Michael Grossman - Starr Insurance Companies

Interview: Michael Grossman, Director, STARR Insurance Companies

ITIJ spoke to Michael Grossman, Director of STARR Insurance Companies, about changes the travel insurance sector has seen since the pandemic, and the long history of the company

Cruising safely in a post-Covid world

Robin Gauldie considers the risks facing those heading out on cruise ships once more, looking at health concerns and Covid safety regulations

Recoveries and recompense for travel insurance providers

Daniel Scognamiglio, Partner at law firm Blake Morgan, shares how insurers can recover outlay using rights enshrined in law

The professionals prioritising safety in popular destinations

The desire to explore destinations off the beaten track has never been greater, but as health, geopolitical and socioeconomic forces collide, what risks are travellers facing, and what can the…

marm assistance detail how they prepare for the summer travel season to Turkey

Dr Umit Sal, Manager of marm assistance’s medical department, shared details about how the company is preparing for a busy summer season