In the January issue of ITIJ, we take an in-depth look at insurers’ preparedness to fight the cyber threats that are facing them and why their ability to protect themselves could mean the difference between staying in business or not; we get the latest from Danny Kaine at Traveller Assist on the Nepalese Government’s agreements to help tackle questionable practices surrounding helicopter evacuations in Nepal; and Ian Hughes at Consumer Intelligence explores digital innovation in insurance and the necessity to maintain a human element to ensure customers get the service they’re looking for. Plus, of course, we have news of the latest industry hires, product launches and partnerships, and our usual round-up of matters affecting travellers and insurers around the world.