According to Global Rescue, the system has been optimised with new, innovative traveller safety features, with advanced tracking capabilities and an enhanced user interface that will keep travellers safer, more informed and better connected. GRID 2.0 features five specific upgrades that make it a useful tool for improving the health and safety of business travellers:
- The updated traveller-tracking feature allows users to share links directly from the portal with colleagues, friends and family to enhance safety and peace of mind
- An augmented algorithm computes travel data visualisation and determines which travellers are impacted by events at destinations and informs them through alert notifications
- A state-of-the-art integrated map functionality enables users to visualise real-time traveller data dynamically and interactively
- Enhanced user experience (UX) and user interface (UI) upgrades improve seamless dissemination of information
- The redesigned control centre provides near-to-real-time global event updates customised to the needs of travellers who may be impacted.
Core functionality for travel safety
The GRID 2.0 platform comprises two parts to reduce traveller risk: the Individual Traveler Mobile App and the Desktop Administrator Control Center. These tools work together to help individuals, organisations, companies and universities protect, track and communicate with remote travellers, employees and students.
Travellers using the GRID 2.0 Individual Traveler Mobile App can research medical and security risks by destination, obtain automatic destination reports, receive active security alerts including analysis and advice, connect for GPS ‘check-ins’ with real-time location tracking, and stay in touch with in-app communications both internally and with Global Rescue.
Administrators managing the GRID 2.0 Desktop Administrator Control Center receive comprehensive situational awareness of global risks 24/7/365, monitor real-time global threats and analysis with event alerts, audit a dynamic global risk map to identify regions of increased risk, and manage communications using the in-app messaging, which allows direct contact with individual or group GRID 2.0 Mobile App users.
Travel risk management for high-net-worth expats and business travellers is complex and requires a bespoke, specialist strategy. Lauren Haigh found out more for ITIJ in a long-read feature earlier this year.