Allianz Partners announces the launch of new mobile app Allyz

Image of a passenger on their phone with suitcase in the background

Benefits such as lounge access, advance claims processing, travel health information and access to Doctor Chat are offered with the free-to-download app

Allianz Partners has today announced the launch of the Allyz mobile app, a digital platform providing travellers with trusted advice and expertise as well as access to the full suite of insurance benefits available to customers.

Allyz customers will be entitled to six months of free access to the Allyz Security app, an ever-evolving digital solution designed to complement physical wellbeing with digital security and protection. The app provides users with services such as private VPN, safe browsing, parental controls, antivirus, and online identity protection. Safety features range from prevention tools to remediation assistance and insurance coverage in the event of a cyber risk.

First introduced as a web app in 2020, Allyz offers pre-travel advice and inspiration, as well as a space to store all travel documents and access information on local services while travelling.

Speaking about the launch, the Chief Executive Officer of Allianz Partners, Tomas Kunzmann, said: “Today’s travellers want more than just the financial protection that insurance provides. They rightly expect a ‘peace of mind’ experience when travelling – an intuitive and seamless solution for all circumstances that goes far beyond traditional insurance coverage.”

A strategic focus on digital solutions

The technical development, including state-of-the-art UI and UX design, was driven by Simplesurance. Acquired by Allianz in 2022, Berlin-based Simplesurance provides technology for embedded insurance.

The Allyz app is powered by Amadeus Hey!, the traveller servicing platform from Amadeus. Amadeus Hey!’s APIs enable Allyz to deliver a digital assistant experience, offering personalised services and instant trip updates during a traveller’s journey.

With today’s launch, the Allyz mobile app is available in Germany, France, and the Netherlands. The website version of the platform, with the same features, is also available in the launch markets, as well as in Spain and Italy.

Allianz Partners plans to make the app available to customers in the US and Italy in Q1 2024.

This comes after experts from across the Allianz UK business recently collaborated in developing and building a machine-learning tool called ‘Incognito’ to tackle growing fraud claims.