Company Profile: Antalya Anadolu Hospitals (AAH)

AAH consists of seven hospitals boasting an indoor area of 53,000 m2. With hundreds of employees, including 198 doctors, AAH has been offering its services for 27 years. Accredited by TEMOS, AAH has won the trust of domestic and foreign patients for years through its broad enterprise network and capitalizing on its high standard of healthcare services offered to foreign visitors – specifically through its tourist health department, Anatolia International. In addition, while it provides customers with high-end services, it also offers a variety of benefits to patients, with an extensive network of partners worldwide.

Where to find us?

Around 16 million tourists from different countries all around the world visit Antalya every year, many of whom receive medical assistance in our hospitals in Antalya, Belek, Side, Alanya, Aspendos, and Kemer.

What is Anatolia International?

We have integrated our 27 years of healthcare experience with a strong heritage in hospitality, allowing Anatolia International to ensure the satisfaction of patients from all nationalities and cultures while they receive treatment with AAH. We can provide comfort and facilities that allow them to forget they are in a foreign country – from their arrival, until the moment they are discharged.

Mission: We provide customized and reliable services to international patients and share our achievements with our community by maintaining the deep-rooted culture of Anatolia.

What is our experience?

Having treated hundreds of thousands of foreign patients over 27 years, AAH has maintained a leading position in the health tourism sector worldwide.

What are our major services?

Providing patients, their relatives and concerned parties with communication and foreign language assistance before, during and after their treatment.
Helping patients to find the best and the safest treatment options.
Co-ordinating transportation (land/air).
Communication and co-operation with agencies and hotels.
Co-operation with embassies and consulates.
Arrangement of costs and payment procedures.
Negotiations with insurance companies, related paperwork and procedures.
7/24/365 call centre offering information and translation service in English, German, French, Dutch and Russian; other languages are also available upon request.
7/24/365 call centre and billing service department, which specifically deals with Russian-speaking countries.

Vision: To create a healthcare brand, satisfying stakeholders, maintaining sustainable growth, internalizing digital transformation and being viewed as a leading power in the international arena with effective management principles.

Success is no coincidence

AAH is preferred by patients, with its professional medical staff, 550-bed capacity, and brand-new technologies, including advanced intensive medical care units, and fully equipped surgery units. There are 32 land ambulances supplied by Ambuline (an AAH Company) and more than 45 service vehicles for patient transfers.

AAH has developed strong partnerships with more than 300 tourist facilities in Antalya, which allow their guests to access medical assistance 24/7 from AAH’s professional staff and doctors in those facilities. Additionally, an outpatient cashless transaction system (MMS CO) has been implemented to provide convenience for all concerned parties.

With its partnerships and seven hospitals all over Antalya, as well as physicians and infirmaries located in 300 different tourist facilities, AAH is a leading healthcare establishment for foreign patients. The most common medical procedures among our patients from Western and Eastern Europe, Russia and Post-Soviet countries, the Middle East and Gulf countries, include emergency medicine, bariatric and plastic surgery, hair transplant, aesthetic surgery, cardiology and cardiovascular surgery, orthopedics and traumatology, physical therapy, dental, eye and neurosurgery.

For more information about Antalya Anadolu Hospitals, visit www.anatoliahospital.com

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